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Anders Hydén är utvecklare med många års erfarenhet som ordningsvakt. Han förklarar konflikttrappan och hur man kan hantera situationen i de olika stegen. Vänta inte ut konflikten, utan lyssna på de olika sanningarna och agera! Bekräfta motståndaren och undvik duandet!
Anders Hydén, Jonas Jaani (19:44)
Effekten -digitaliseringens podcast. Finns där du hittar dina övriga poddar (tex Spotify) Alla avsnitt finns här
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